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Is ordering online from CallingCardMax.com safe?
order online from
CallingCardMax.com is 100% safe and secure.
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Do I have to be a member to
purchase from CallingCardMax.com?
Yes, to avoid any fraud, the customer needs to become a member, after you
send us your information, you will be contacted by one of our agents to confirm
your information, then your first order (Pin) will be released. After that you
will only have to sign in to place an order and receive your pins instantly.
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Can I use Callingcardmax Calling cards
to call from Canada?
You cant use all Cards from Canada.
Some Calling cards may work for calls from
Canada but you will pay extra charges for calls. You call our Customer Service number to have more
information about the exact Rates for calling from Canada.
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Does the Calling card use the INTERNET?
Each Calling card uses a different Telecom. Technologies. The
Long Distance provider which
your phone card use connects the call using
the best service for that price.
Some of providers use the Circuit Switch which is the more expensive but best quality. Others use VOIP,
which is over the Internet or on a dedicated line. And some others use
Satellite. The Telecom. Techno. is growing and a mix of these technologies may
be used in a phone call.
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How does the minutes increment counted?
Your call is charged over ongoing per minute rate. When
you end the call, the duration of your call gets rounded up the to the next full minute. Some
of the cards round the duration to the next two minutes, or to three minutes.
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What is the FCC
Surcharge?
if you are useing your card from a payphone, the regulations of FCC (Federal Communication Commission)
adds a Service Surcharge Fee.
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What is the Expiry date Means ?
All Calling Cards have their expiration date after the first use. it varies
from 60 days to 6 months. Counting the expiration period does not start until you have used your card for
once and entered your card pin number.
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What
is the proper use for the
phone card?
If you card has a connection fee, then you can get the most value out of it
when you use all its credit in one call. If you still have a small amount of credit
left on your card you can use this amount for domestic calls.
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How can I get the best value of my Calls?
The best deal for your calls is not always the lowest per minute rate. Depending on your calling patterns, if
your calls are for a long duration or short duration Calls.
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Can I use the
Calling card to call
to Mobiles?
Some cards do not allow the
connection to Mobile phones, others allow it but it will charge you higher rates.
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What if
the call got disconnected?
First call the Customer Service number which you can find on the card. If you still could not get the value of your card back, email us at and we will help you, our Customer Satisfaction Guarantee.
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Is my information shared with any other institution?
No, your information will not be shared with any other institution or company except when needed to better serve your account with an affiliated entity. Please read our privacy terms.
If you have any question, call the
phone card service provider
customer service number which you can find on each card.
Email us at
with your feed back so we can serve you. CallingCardMax.com reserves the right to discontinue any phone card that is unsatisfactory to our
customers.
In CallingCardMax.com
our customer first. We provide
phone cards from many providers. Our most
important target in selection criteria is to provide highest quality, lowest rates reliable
phone cards. This gives
our customer the advantage of one stop search and compare for the best rates for your
long distance call needs.
